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Our telephone number is:

+961 1 423 499

Office Hours: West Physics maintains liberal office hours for the convenience of our customers.


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Malcom Francis

Field Office Director, Dubai

Malcom Francis


Mr. Francis is the Dubai Field Office Director for West Physics. In this role, Mr. Francis provides customer service, marketing and sales support for customers and potential customers in the United Arab Emirates. In addition to his role at West Physics, Mr. Francis is also the owner of Rhombus Medical Equipment, LLC, a provider of refurbished high-end imaging equipment; as well as Frank Shields Medical Equipment LLC, a provider of installation services and turnkey project management for medical imaging equipment in the Gulf region. Previously, he was Branch Manager for the Abu Dhabi branch of Phillips Medical Systems, and prior to that was in the executive engineer service at Siemens Healthcare. Mr. Francis has more than 23 years of experience in the provision of medical imaging and engineering services.

Along with a background in medical devices, Mr. Francis is experienced in product management and development, key account management, and new business development. Additionally, he studied mechatronics at NEC Bangalore.


MBA, entrepreneurship, advanced marketing strategy & business reengineering – University of Leicester